Compensation advisor (F/M)

The compensation advisor contributes to customer satisfaction and loyalty, and to the enhancement of the company’s image.

Your mission

You find out and analyse customers’ needs on the telephone and check the conditions of acceptance of claims. Your objective is to inform, advise and support customers in the management of their claims.

If necessary, you instruct experts to determine how claims arose, and discuss the claim with the other party involved to protect the company’s rights or to achieve the best settlement, mainly by amicable negotiation.

Your profile

  • You have a feel for negotiation.
  • You like to take on challenges on a daily basis.
  • You are customer and results oriented.
  • You have analytical skills and self-control.

Podcast: Assia talks about her job

Dans cet épisode, découvrez l’anecdote professionnelle palpitante vécue par Assia, conseillère relation client indemnisation chez MMA. Un récit qui met en lumière une histoire mais aussi le savoir-faire et l’expertise de nos collaborateurs au service de nos assurés.

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The Covéa Group and its brands (MAAF, MMA, GMF, Fidélia Assistance) recruit more than 3,800 people in 2024, offering you many job opportunities all over France.

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