Contract management and compensation
Compensation and services are central to what we do for our customers when they have a claim; welcoming them, listening, and advising. Claims management is an important part of the relationship we establish with our members.
Your daily activities? Putting the necessary resources and solutions in place to deal with claims, looking after the customer and/or victim, and ensuring observance of the Group’s contractual obligations and control of our financial commitments. These actions contribute to customer satisfaction.
Our contract management and compensation jobs
The compensation advisor contributes to customer satisfaction and loyalty, and to the enhancement of the company’s image.
The compensation expert assists and advises customers and victims at the various stages of claims investigation, assessment and settlement, maintaining a close relationship and ensuring the quality of services and claims management.
The healthcare manager handles back-office management relating to customers, health professionals and networks (payment for services, operations on customer account, payments and estimates, etc.).
Local manager – advice and compensation
The local manager – advice and compensation is responsible for supervising and organising his or her team on a daily basis. He or she organises, plans and is involved in the business, while monitoring it on a regular basis.
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